If you already play Path of Exile through Steam, or have done so in the past, do not link your Steam account to another Path of Exile account. Bad things will happen. Selecting poe currency purchase when the game currency is missing is always a correct choice.
1. What is account linking?
Account linking causes you to log into a Path of Exile account through Steam. If you have only ever played Path of Exile through Steam, you will already have a Path of Exile account created and linked to your Steam account. This is how you have an account name of your own choosing which may be different from your Steam account name. If you link another Path of Exile account to your Steam account, it will overwrite the original link.
2. What is the point of account linking?
It means having fewer account credentials to remember. The Steam client can automatically download updates and install them for you. You can buy things from GGG through Steam, so there are more payment options available – including any money you have in your Steam Wallet.
3. Can anyone link their Path of Exile and Steam accounts?
In some areas the Steam version of Path of Exile may not be available. You can check by opening Steam and searching for the game.
4. My forum account doesn’t show my characters. Should I link my accounts?
No. There’s no such thing as a “forum account” – you created a different account on the website, and the website has no way of knowing which other accounts are yours. The most common reason for this is people playing through Steam and not knowing they can log into the website using Steam. All you need to do is log out of the website, and then log in on the account you play on.
5. Can I just link my forum account to my Steam account?
No. Each Steam account can only be linked to a single Path of Exile account. If you link your Steam account to the account you use on the forum, it will overwrite the current link between your Steam account and the account you play on. Your Steam account would then log into the account you have on the forum, which probably has no characters, achievements or MTX.
6. I want to use the standalone client. Should I link a new PoE account to Steam?
No, that won’t help. What you’ll want to do here is contact the support team, who can help you associate an e-mail address with your Path of Exile account so you can log in without using Steam.
7. I contacted Support, why haven’t they responded?
They’re probably just busy. It’s worth remembering they’re based in New Zealand, so you might be contacting them during the night shift. Just try to be patient – they’ll respond soon.